Transform the Travel Experience with Bots
Travel bots are elevating the airline industry, offering customers convenient and conversational service, personalized purchases, and instant access to make changes as needed. With better access to critical information, bots put customers in control, all at the ease of their fingertips. For relationships that resonate even after customers have reached their destination, strive to provide the highest possible quality interactions.
Bots for airlines:
- Deliver right-time, right-fit travel offers and advice
- Make searches, purchases, and upgrades easy, via simple text or speech
- Provide travel updates and suggest alternative options if desired
- Give immediate, actionable steps for flight changes or account updates
- Offer instant support across all channels – text, email, mobile app, website, call center, or branch