Time: 11:00 am – Noon EST / 8:00 am PST
Holger Mueller, VP and Principal Analyst, Constellation Research
Robin Kearon, SVP, Channels and Alliances, Kore
Emily Mui, Sr. Director, SAP HANA Cloud Platform Product Marketing, SAP
Introducing Kore’s Customer Service Bot for SAP Hybris that turns complex service requests into simple interactions
Kore SAP Bots
Kore Bots connect directly to SAP systems through the SAP HANA Cloud Platform.
The result is a fluid dialog between professionals and the systems they rely on to get work done.
Achieve clarity of project milestones. Receive alerts of budget updates. Bring products to market faster.
Create and manage sales orders, deliveries, and invoices. Simplify workflows across the enterprise.
Manage timesheet entry. Find employees by location or skill. Streamline HR processes and self-service.
Book flights, hotel, and car rentals. Create, approve, and reject expense reports. Take the hassle out of travel.
Manage shipments, carriers, and warehousing. Streamline coordination across the supply chain.
Gain visibility into the end-to-end supply chain. Order, receive, move, and manage inventory. Ensure regulatory compliance.
Gain real-time visibility, manage service requests, and add work orders into ERP. Reduce reaction time from alert-to-action.
Create and manage maintenance orders. Get alerts of equipment maintenance status. Mitigate high cost of ownership.
Gain visibility into financial processes. Review and approve requisitions, get treasury, credit and accounts payable information. Simplify workflows with Bots for Finance.
Manage the opportunity lifecycle. Add notes, change values, receive updates and reports. Accelerate the sales cycle with Bots for Hybris Cloud for Customer and SAP CRM.