A lot more people have been talking about bots recently and I keep hearing different views about it from different people. A few think that bots are going to just replace apps (in a few or all areas) wherein all the work can be done over text/chat/voice that is currently done using apps. I have always wondered as to how can that be possible and thought of writing this post to hear what others have to say about it.
There are various products and each product follows a particular protocol to interact with a user. Apps are more of a visual experience wherein bots are a conversational product. Given their different behavior/experience, I struggle to understand how can one replace another. Yes, they can very well complement each other.